Additional Services/Added Value

A hallmark of NAPS’ prestige in the industry is superior customer service. NAPS takes pride in delivering the highest quality customer service on a consistent basis on top of providing extensive administrative services for your manufacturing or service operation.

Our Client Liaison Specialist is a bilingual professional that provides the optimum customer service and responds to any special needs that may arise at anytime. Having a staff member available to our clients at all times helps us address any issues and concerns quicker and allows our clients to reach a solution, or if necessary be directed to the appropriate person in a timely manner. Our client liaison also coordinates joint efforts with other department managers. Through our client liaison desk, NAPS has taken customer service to a new level. We implement our philosophy of continuous improvement.

Other Added Value Services

NAPS places a minimum of one HR supervisor in your facility to manage labor and track attendance. Our experienced HR representatives are on site to support plant managers and serve as a vital link to the employees. We also provide a secure van service to and from the border and assist our non-Mexican clients in acquiring work permits as well as short-term permits to visit manufacturing facilities. We understand the challenges involved in conducting your business in Mexico and strive to make it as seamless as possible.